Service Centre Software · UK
Service Centre Software That Manages the Full Job Workflow
From booking to invoice — Autex handles multi-bay scheduling, technician assignment, parts tracking, and automatic invoicing for UK service centres and general repair workshops.
The problem
Fragmented tools slow down throughput
A busy service centre running four or five bays cannot afford to lose time to fragmented tools. When the booking is in one system, the job card is on paper, parts are tracked on a spreadsheet, and invoicing happens separately at the end of the day — time is wasted at every handoff and things fall through the gaps.
Autex connects the whole job lifecycle in one system. A booking becomes a job card. The parts and labour on the job end up on the invoice. Nothing gets re-entered, and nothing gets missed.
That holds true whether you run a single-site service centre or a multi-site group running several service centres across different sites.
- Multi-bay scheduling with live capacity view
- Digital job cards linked to customer and vehicle
- Technician assignment and labour tracking
- Parts catalogue with cost and margin tracking
- Digital inspection sheets for advisory items
- Automatic invoice from completed job card
- Full service history for every vehicle
- Reporting on throughput, labour, and parts margin
Key features for service centres
Everything the service workflow requires
The job lifecycle
From booking to invoice — in one system
The service job workflow in Autex is designed to minimise the time spent on admin at every step — so your team spends time turning vehicles around, not pushing paper.
- 1
Customer books online or calls in
Bookings from your website and from the phone land in the same diary, so nothing gets double-booked.
- 2
The job is ready for the workshop
The customer and vehicle details are already on the job card, and your technician knows what they are doing next.
- 3
Technician completes the work
Parts, labour and any extra work found are all kept on the job, so nothing is forgotten when it comes to billing.
- 4
Invoice ready straight away
The invoice is ready as soon as the work is done — no typing it up at the end of the day.
- 5
Customer notified, vehicle collected
The customer knows their car is ready, and their invoice is waiting in their inbox.
Technician management
See who is working on what, and what is waiting
In a multi-bay workshop, knowing where every job stands at any moment is the difference between smooth throughput and a pile-up at collection time. Autex shows you what each technician is working on and what is coming up next.
Technicians are assigned to jobs directly from the schedule. They see their jobs on screen and clock on and off as they go, so timesheets look after themselves and the front desk is not chasing anyone.
For service centres where technician efficiency is the main driver of profitability, reporting lets you see how productive each technician is — so you can see where things are going well and where they need attention.
FAQ
Common questions about service centre software
- What is service centre software?
- Service centre software is a management system built around the full job workflow of an automotive workshop — from booking through to invoice. It covers scheduling across multiple bays, technician assignment and labour tracking, parts management, digital inspection sheets, invoicing, and customer records. It replaces the patchwork of separate tools — spreadsheets, standalone invoicing, paper job cards — that most service centres grow up on.
- How does Autex handle multi-bay scheduling?
- Autex gives you one clear diary for the whole workshop. You can see at a glance what is booked, what is being worked on, and where you have room for more work — so you fill the day without double-booking anyone.
- Can Autex manage technician time and labour?
- Yes. Jobs are assigned to specific technicians, and labour time is tracked against each job. This feeds directly into invoicing — so labour charges are drawn from actual job records, not manually estimated. Technician management also gives you visibility of workload distribution across your team.
- How does parts management work?
- You find and order parts without leaving the job, and they end up on the invoice without being typed in twice. You can see what each job made you, so you know your parts margin is where it should be.
- Does Autex replace my invoicing software?
- Yes. Autex generates invoices automatically from completed job cards — parts, labour, and any additional items. There is no need for a separate invoicing tool. For garages that use Xero, QuickBooks, or Sage, invoices and payments go straight into your accounts.
See Autex working for a service centre
Book a free demo and see how multi-bay scheduling, technician management, parts tracking, and automatic invoicing work together in one system for UK service centres.
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